What if I'm not happy with the likenesses of people in my artwork?
What if I receive my artwork and then decide I want changes made?
What if I want changes made to my artwork after I see the preview online?
What if I have a deadline and I don't get my art on time to meet it?
If I receive my art and decide that I'm not happy with it, can I return it for a refund?
How many times will you make corrections to my art?

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Q. What if I'm not happy with the liknesses of people in my artwork?
A. If you don't think that the drawing of mom really looks like mom, we'll fix it for you at no extra charge. It can be difficult sometimes to get a very accurate idea of what a person looks like from one photo, especially if it isn't the best quality. This is why we recommend sending a few pictures of your subjects whenever possible. Though it rarely happens, there have been one or two situations where a nose needed a bit of tweaking or a hair style wasn't quite long enough. But don't worry, just let us know and we will make revisions and send you a new preview.

Q. What if I receive my artwork and then decide I want changes made?
A. The artwork preview page is in place to prevent this from happening, but if you should receive your caricature or portrait and realize that it just doesn't wuite look like it did on the monitor, send it back and we can make adjustments. We will refund the cost of shipping to you once we receive the return. The art will be adjusted or completely redone if necessary, and shipped back to you at no additional charge to you.

Q. What if I want changes made to my artwork after I see the preview online?
A. If you view your caricature or portrait online and think something isn't quite right, or it isn't what you were looking for, let us know at that time and we will make revisions and send you a new preview page for your approval.

Q. What if I have a deadline and I don't get my art on time to meet it?
A. At the time of ordering, if it doesn't look like it will be possible to meet your deadline, we will let you know. If we do accept the order and intend to meet your deadline but do not suceed, you can choose to cancel the order and we will stop at the current point in the creation process and refund 100% of your purchase price. Or if you prefer, we can continue and will ship the art as soon as it's ready.

Q. If I receive my art and decide that I'm not happy with it, can I return it for a refund?
A. If you receive your art and it just doesn't meet your expectations for some reason, we ask that you let us attempt to redo the art to better fit your specifications before we issue a refund. If we still can't get it and you prefer a refund, we will return 100% of your purchase price.

Q. How many times will you make corrections to my art?
A. As many times as it takes to achieve what you're looking for. No additional fees will be charged at any point, and we will do it with a smile.

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